shipping info + policies
Welcome to Acute Designs!
Almost all items are made to order and will ship out within 1-2 weeks of purchase. We often ship sooner, but it can take 1-2 weeks. Please contact us if you need an order rushed!
Since the items are made to order and natural stones are used in many of the earrings, you might notice slight inconsistencies from the photo, to what you purchase. These inconsistencies will not result in a different quality product.
If there is anything in particular you are looking for, please send me a message and we will try to accommodate your request.
Please note - all items are final sale. If you are truly not pleased with your purchase, we am willing to work with you on an exchange within 30 days of purchase. However, we cannot do exchanges on custom items. Thanks so much for understanding!
Orders will ship via standard U.S. Mail approximately 1-2 weeks from purchase payment date.
Acute Designs does not insure packages; however insurance can be added for an additional amount at buyer's request.
Buyers should expect their items to arrive 3-5 business days after shipping.
INTERNATIONAL CUSTOMERS: All packages are shipped via First-Class U.S. Mail. Packages shipped via first class mail can take anywhere from 2 weeks to 6 weeks to arrive. We can upgrade your shipping costs to International Priority. Please contact us if this is something you would like to do.